Terms & Conditions

Delivery Policy

The delivery time is estimated to be within 7 working days for West Malaysia and 15 working days for East Malaysia.

Return Policy

We will accept returns from customers for purchases sent back and received by us within 30 days of receipt of the shipment on the following conditions:
- Incorrect item(s) from the order placed due to our mixed up;
- Defective item(s) delivered.  However, please take a snapshot of the packaging with the airway bill to proof damage or tampering on the parcel so that we can claim compensation from the freighter on your behalf; and
- The items returned to us is in its original condition.

We will fully refund for the price of any item(s) that fulfill the above requirements. However, we regret that shipping cost for your purchase will only be refunded if the return had been due to an oversight on our part.  

IMPORTANT NOTICE: In the event that the item(s) or parcel is undelivered and/or unclaimed by the customer from our freighter and item(s) are returned to us, the customer shall have to bear the postage and handling costs to redeliver the item(s).